Last updated: May 2025

Introduction

This Privacy Policy explains how FNG Solutions (“FNG Solutions,” “we,” “us,” or “our”) collects, uses, and discloses your personal information. This policy applies to personal data provided to us via fng-solutions.com (the “Site”), client engagement, inquiries, event participation, surveys, and other communications.

We are committed to transparency and protecting your privacy in accordance with the General Data Protection Regulation (GDPR), as well as applicable local laws.

What Personal Data We Collect

We may collect and process the following categories of personal information:

Information you provide directly
• Name, email address, phone number, company name
• Professional information (role, background, organisation)
• Messages, inquiries, or information submitted via forms, email, or calls
• Preferences and communication choices

Information collected automatically
• IP address, browser type, device information, and general geolocation
• Website usage data via cookies or similar technologies (see Cookie Policy for details)

How We Use Personal Data

We process personal data for the following purposes:

• Responding to inquiries or requests
• Providing services and managing client engagements
• Sending updates, resources, or relevant communications (with your consent where required)
• Improving website performance, content, and user experience
• Maintaining safety, security, and fraud prevention
• Meeting legal, regulatory, or compliance obligations

We only process personal data when we have a lawful basis to do so (e.g., consent, contract performance, legitimate interest, or legal obligation).

Cookies and Tracking

We use cookies and similar technologies to analyze usage and personalize your experience. You can control cookie preferences through your browser or our cookie banner. Blocking cookies may impact site functionality.

Sharing and Disclosure

We do not sell personal data.

We may share personal information with:

• Service providers who support our operations (e.g., email, hosting, analytics)
• Professional partners when collaborating on a project or event, where relevant and with appropriate safeguards
• Legal or regulatory authorities, if required by law
• Successors or acquiring entities in the event of a business transfer, merger, or restructuring

Where data is shared, we ensure it is limited to what is necessary and protected through suitable measures.

International Transfers

If personal data is transferred outside the EU/EEA, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or equivalent legal mechanisms, to protect your information.

Data Retention

We retain personal data only for as long as necessary to:

• Provide requested services or fulfil the purpose for which it was collected
• Comply with legal, tax, and regulatory requirements
• Resolve disputes and enforce agreements

Retention periods vary depending on the nature of the data and the context of its use. When data is no longer needed, it is securely deleted or anonymised.

Your Rights

Under GDPR and applicable laws, you have the right to:

• Access your personal data
• Correct inaccurate or outdated information
• Request deletion of your data
• Restrict or object to processing in certain circumstances
• Withdraw consent at any time (where processing is based on consent)
• Request a copy of your data in a portable format

To exercise your rights, contact us at hello@fng-solutions.com.
We may request confirmation of your identity for security purposes before processing your request.

Children’s Privacy

Our services are not directed at individuals under 18, and we do not knowingly collect personal data from minors. If we become aware of such data being collected, we will take steps to delete it.

Data Security

We implement appropriate technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, or alteration. While no system is completely secure, we work to safeguard your data to the best of our ability.

External Links

Our Site may contain links to external websites. We are not responsible for the content, security, or privacy practices of those third-party sites. We encourage you to review their privacy policies when visiting them.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices, services, or legal obligations. The latest version will always be available on this page. Continued use of the Site constitutes acceptance of the updated policy.

If you have questions or would like to exercise your data rights, please contact:

FNG Solutions:

Email: hello@fng-solutions.com  

Website: www.fng-solutions.com